This policy explains how kayakhitchrack.com collects, uses, discloses, retains, and protects personal information obtained through Kayak Hitch Rack.
Applicable framework
The primary framework is Quebec’s Act respecting the protection of personal information in the private sector, as modernized by Law 25. PIPEDA is not declared applicable by default; its scope must be assessed against the organization’s activities.
Official sources: Quebec private-sector act and PIPEDA overview.
Privacy officer
Responsable de la protection des renseignements personnels
kayakhitchrack.com
Hawkesbury, Ontario
info@kayakhitchrack.com
1-514-250-5070
Information and collection methods
- Information submitted through forms, accounts, orders, or messages.
- Technical information required for operation and security, including IP address, browser, device, logs, and requested pages.
- Preference, analytics, or marketing data only when the corresponding technology is enabled with the required consent.
Purposes
- Deliver requested services and answer messages.
- Meet contractual and legal obligations.
- Protect the website and diagnose errors.
- Measure audience or support marketing when authorized.
Disclosure and processing outside Quebec
Information may be entrusted to providers required for hosting, support, payments, analytics, or communications. Actual providers must be identified in the technology inventory. Processing outside Quebec must be assessed and protected by appropriate contractual and security measures.
Retention, destruction, and anonymization
Information is kept only as long as needed for the stated purposes and legal obligations, then destroyed or irreversibly anonymized when no longer required.
| Information type | Purpose | Duration or end event |
|---|---|---|
| Demandes transmises par formulaire | Répondre à la demande et assurer le suivi | Jusqu'à 6 ans après la fermeture de la demande |
| Données de mesure d'audience | Comprendre et améliorer l'utilisation du site | Selon la durée configurée chez le fournisseur utilisé |
| Journaux de sécurité de l'extension | Détecter les erreurs et les tentatives d'accès non autorisées | 90 jours |
Security
Reasonable administrative, technical, and physical safeguards are applied based on sensitivity, quantity, purpose, and format. No mechanism can guarantee absolute security.
Your rights and remedies
Subject to applicable law, you may request access or correction, withdraw consent, obtain certain computerized information in a structured and commonly used format, or submit a complaint. Reasonable identity verification may be required.
Profiling and automated decisions
Technologies used to identify, locate, or profile must be explained before collection. Decisions based exclusively on automated processing are subject to the notices and remedies required by law.
Changes
Policy version: 1. Material changes must be brought to the attention of affected individuals. Last updated: August 21, 2026.